June 8, 2023
To the Whisper Community,
Over the past six years, our mission has been to help people fully engage in their lives by improving their ability to hear and communicate in the world. We started Whisper because we believed that we could be a positive force for how people hear and engage with sound every day.
The story of Whisper has many different chapters, each with their own moments of change along the way. Today, we’re starting a new chapter in our story. While we have exciting plans ahead for all of the technology we have developed, we will be shifting our immediate focus away from hearing aids and voluntarily withdrawing support of our product, the Whisper Hearing System. This is a bittersweet moment for us here at Whisper – we have loved working with each of our customers and partners every day to help deliver better hearing in the world.
If you are a Whisper customer: you have been such an important part of how we have reached this milestone. Many of you have shared your personal stories about how well you can hear now because of what we have built, and we could not have done it without your belief and feedback along the way. We want to help you through this transition and will be in touch with each of you to share what this means and answer your questions.
To all of our partners: thank you for being part of the Whisper story and for your support through the years. You encouraged us to be bold as we challenged how hearing technology was designed and propelled us forward as we worked with you and your communities.
The Whisper team
Notice: Whisper has made the decision to complete a voluntary market withdrawal of our Hearing Systems as our business direction changes, effective June 8th, 2023. There are no known safety concerns with the devices, but this means we will no longer service or produce the Whisper Hearing System.
If you are an existing customer with any questions, please contact us at [email protected] or by calling 844-936-4327.